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• It's common knowledge how residents asking for basic services are often taken for a ride by the various private and government agencies. Getting a road repaired in your area, or a garbage dump removed, is a difficult task.One has to make endless rounds of government or private offices, and even then the authorities are unlikely to respond. Not anymore. Now the residents of Gurgaon can take recourse to the law. According to deputy commissioner P C Meena, residents who are harassed by any government or private agency for basic services like road repair, sewerage or water, can file a case in the SDM court under Section 133 of the CrPC.

• Speaking at a meeting of the District Road Safety Committee, Meena said, "There is a provision under Section 133 of the CrPC under which an aggrieved person can file a case in the court of the SDM concerned who would issue a 'Conditional Order', preferably on the same day, asking the agency to complete the work within a specified time limit."If the agency fails to deliver, the SDM can issue an 'Absolute Order', prior to lodging an FIR against the officials concerned, Meena added. "Such cases can also be filed against government agencies such as HUDA, Municipal Corporation Gurgaon (MCG), National Highways Authority of India ( NHAI) and Public Works Department, among others," said Meena.One who wants to file a case in the SDM court need not hire the services of a lawyer. "He only has to make an application in the SDM court about the broken roads, non-functional sewerage or water supply facilities or any other complaint, and action will be taken,"said Meena.

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