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Petroleum and Natural Gas Regulatory Board (PNGRB) has shared a list of important dispute resolutions, directions/orders, appeals and court orders, as part of its Annual Report.

Section 12 of the PNGRB Act, 2006 empowers the Board to adjudicate upon and decide any dispute on the issues relating to the subject matters within the purview of the Board as also to receive and decide complaints connected with the specified activities. The procedures for this have been laid down in Chapter-V of the Act. The detailed procedure for receiving, processing and deciding any petition or complaint under these provisions has been laid down under the Petroleum and Natural Gas Regulatory Board (Conduct of Business, Receiving and Investigation of Complaints) Regulations, 2007.

It is relevant to point out that as per the provisions of Section 12 (1) (a) of the PNGRB Act, 2006, the Board cannot adjudicate upon and decide any dispute  or matter when the parties have agreed for arbitration. Further section 25 (1 ) providing for filing a complaint before the Board also prohibits the Board from taking up any complaint  of an  individual   consumer  maintainable before a consumer disputes redressal forum under the Consumer Protection Act, 1986. 

A gist of some of the orders delivered by the Board/Benches of the Board during the year under review is given below:

During the year 2012-13, PNGRB has notified total 7 Regulations including 5 amendment Regulations. The list of these 7 Regulations is as under:

Source: SNP Infra Research